Shipping Guide
We usually use EMS ; DHL ; UPS
Currently, we use EMS (Express Mail Service), DHL, UPS as our main carrier, which can reach most of the countries in the world. We offer Flat Fate Shipping, which means the Shipping Charges apply to every order, no matter how many items you buy, and no matter where you are.
Shipping Time Orders received on Saturdays, Sundays and public holidays, as well as orders received after 1pm on weekdays, will be processed the next working day. The carriers make deliveries from Monday to Friday. Please note that any shipping time stated on our website or given by our customer service representatives are ESTIMATES only. We will do our every effort to make sure you receive the package in time, but we are not responsible for shipping delays, which can be affected by the carrier, delivery destination, weather, holidays or incorrect/insufficient delivery information.
Shipping Address We apologize for the inconvenience, but EMS does not ship packages to P.O. boxes. All packages will be held for picking up if cannot be signed or delivered. So please provide us with the most up-to-date, accurate and detailed shipping information with your phone number for the shipping. If an item is returned because it was undeliverablefor an incorrect address, customer will have to be responsible for both the shipping and return charges.
Tracking The shipping of your package is online traceable. After your order is shipped out, a confirmation email with the online tracking number and link will be sent to you. The tracking number will be valid for your check within 48 hours after you receive the email. You can just click the "track your order" on our website to track your items.
Acceptance of the Package A signature will be required from the recipient upon the item’s arrival. This service gives you peace of mind that your item will arrive safely into your possession.
It is the responsibility of the person who receives the package to examine the item prior to signing for its acceptance. If the carrier is authorized to leave the package without a signature, costumes trade will not be held responsible for damage or loss that may occur during shipping. It is the customer’s responsibility to check the item status upon arrival and inform us of any problem within 3 days of receiving your order.
If you have any question about the shipping of your order, please contact us.
; DHL
; UPS 
